Being a national provider and with over 15 years’ experience of providing care services, My Homecare offers a responsive care service for an individuals changing needs. Our increasing network of branches are run by professional and experienced care managers, who are also supported by our head office senior care team.
My Homecare offer an individual tailored package for individuals and families in your local area. Our manager’s care assessment will ensure the care and support plans are person centred around the needs of the service user. Our care teams will always ensure the best possible care services for you or your loved one.
Each office is registered or working towards registration with the Care Quality Commission in England or the Care Inspectorate in Scotland, to ensure continuity and compliance of care across the My Homecare network. The CQC and Care Inspectorate are government bodies who regulate care provided by private care companies, doctors surgeries, hospitals and care homes. Some of our newer branches are seeking registration will offer a reduced number of services, such as domestic, laundry and meal preparation services until such time as they are registered.
My Homecare branches and Partner companies are trained and regulated by My Homecare and use our quality trade mark logo.
Our Carers in every branch are recruited following a stringent selection process. Each must provide their previous work references and will have an enhanced police check (DBS). Carer’s will have undergone / will undergo care training and will be qualified to diploma level. They are fully insured for providing our services.
With our Live in care services there are also a number of trusted self-employed experienced carers we can also introduce to you. We find this increases your choice of carer and we have had a lot of success allocating self-employed carers. My Homecare will only introduce self- employed carers who have again, been fully checked by ourselves and who have appropriate experience, training and insurance. We will allocate and oversee the care they provide ensuring you always receive the support which has been planned.
All of our staff are fully checked, inducted, trained and certificated in accordance with Skills for Care.